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Privacy Notice

TCB Online Security Protection | Privacy Notice | Identity Theft | Internet Scams

Our most important asset is our customer’s trust. Keeping your information secure, and using it only as you would want us to, is a top priority for all of us at Texas Country Bank. As an organization in the financial services industry, we recognize that privacy is critical, and the sensitivity to protecting information is continually growing with the expansion of electronic commerce. You may count on us to protect your “nonpublic personal information” with a high level of security and appropriate discretion. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms
  • Information about your transactions with us
  • Information about your transactions with nonaffiliated third parties
  • Information we receive from a consumer reporting agency

We respect your privacy and will not disclose any nonpublic personal information about you or former customers to affiliates or non-affiliated third parties, except as permitted by law.

We restrict access to nonpublic information about you to those employees who need to know that information to provide products or services to you.

We maintain physical, electronic, and procedural safeguards that comply with Federal regulations to guard your nonpublic personal information.

Texas Country Bank recognizes and respects the privacy expectations you have. Should you have any questions about this Privacy Policy or have a question about the privacy of your customer information please call us at (512) 261-0035.

Texas Country Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Texas Country Bank should contact the Texas Department of Banking through one of the means indicated below:

In Person or U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294

Telephone No: (877) 276-5554

Fax No: (512) 475-1313

E-mail: consumer.complaints@banking.state.tx.us

Website: www.banking.state.tx.us


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